Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, APIs, and services provided by Artificial Poets, Inc. (“Artificial Poets,” “we,” “us,” or “our”), including those operated under the following domains (collectively, the “Services”):
outboundmode.com · intent-analysis.com · poehost.com
By accessing or using the Services you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to both you and the organization. If you do not agree to these Terms, do not use the Services.
1. Eligibility
You must be at least 13 years old (or 16 in the European Economic Area) and have the legal capacity to enter into a binding contract. If you use the Services on behalf of an entity, you represent that you have authority to bind that entity. The Services are not intended for use by anyone for whom such use would be unlawful in their jurisdiction.
2. Accounts
You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately at legal@artificialpoets.com if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, present a security risk, or are required to be suspended by law.
3. License to use the Services
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purposes. We retain all rights not expressly granted.
4. User content
You retain ownership of content you submit, upload, or generate through the Services (“User Content”). You grant Artificial Poets a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, create derivative works of (such as translations, summaries, embeddings, and indexes), distribute, and display User Content solely as needed to operate, secure, support, and improve the Services and to provide the features you request. This license terminates when you delete the User Content, except for back-up copies retained for a reasonable period and copies shared with other users before deletion.
You represent that you own or have all rights necessary to grant this license, and that your User Content does not violate any law or third-party right.
5. AI outputs
The Services use artificial intelligence to generate text, images, code, classifications, recommendations, and other outputs (“Outputs”).
Outputs may be inaccurate, incomplete, biased, or otherwise unsuitable for your purpose. You are responsible for evaluating Outputs before relying on them, particularly for any decision that has legal, medical, financial, employment, immigration, or safety consequences. You should not treat Outputs as professional advice.
Multiple users may receive similar Outputs in response to similar inputs. To the extent we have rights in Outputs, we assign them to you, subject to your compliance with these Terms; however, we make no representations regarding the originality of Outputs, and Outputs may be similar to outputs generated for other users. You are solely responsible for ensuring that your use of Outputs complies with applicable law and the rights of third parties.
6. Acceptable use
You agree not to:
- Violate any applicable law or regulation, including export-control, sanctions, privacy, and intellectual-property laws.
- Infringe any intellectual property, privacy, publicity, or other right of any person or entity.
- Submit content that is illegal, defamatory, obscene, harassing, hateful, deceptive, or sexually exploitative of minors, or that depicts non-consensual sexual content.
- Use the Services to generate or distribute spam, phishing, fraud, scams, malware, or other deceptive or harmful communications.
- Attempt to reverse engineer, decompile, or extract the source code, models, or weights underlying the Services, except to the extent permitted by law.
- Use the Services to develop a competing product, or to train models that compete with ours.
- Bypass rate limits, scrape protected content, probe or test the vulnerability of the Services without authorization, or interfere with the Services’ operation or other users’ use.
- Misrepresent your identity or affiliation, or impersonate any person or entity.
- Use the Services to make automated decisions that have legal or similarly significant effects on individuals without appropriate human review and disclosures.
We may remove content, suspend access, or terminate accounts for violations of this section.
7. Third-party integrations and OAuth
The Services may integrate with third-party platforms (such as Google, Microsoft, Apple, Meta, GitHub, social networks, payment processors, and hosting providers). Your use of those integrations is also governed by the applicable third party’s terms and privacy policies. We are not responsible for third-party services or content.
When you authorize a connection (for example via Google OAuth, Microsoft Graph, or another provider), you grant us only the permissions you select. You may revoke access through the third-party provider’s account controls at any time. We use OAuth-acquired data only as described in our Privacy Policy, which incorporates the Google API Services User Data Policy “Limited Use” commitments and the analogous commitments for Microsoft and other OAuth providers.
8. Intellectual property
The Services, including all software, models, designs, text, graphics, and trademarks (other than User Content and Outputs), are owned by Artificial Poets or our licensors and are protected by intellectual-property laws. The “Artificial Poets,” “a13s,” “InboundMode,” “OutboundMode,” “Intent Analysis,” and “PoeHost” names and logos are our trademarks and may not be used without our prior written permission.
If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
9. Fees and paid features
Some features may require payment. If you purchase a paid plan, you authorize us (or our payment processors) to charge the payment method you provide for the applicable fees, taxes, and any recurring charges. Fees are non-refundable except as required by law or expressly stated. We may change fees with reasonable notice.
10. Beta and pre-release services
Some Services may be offered on a beta, preview, alpha, or pre-release basis (“Pre-Release Services”). Pre-Release Services are provided “as is,” without warranties, and may be changed, suspended, or discontinued at any time. Pre-Release Services may have lower availability and may produce unexpected results.
11. Disclaimers
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES, OUTPUTS, AND ALL CONTENT MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE QUALITY, ACCURACY, OR LEGALITY OF ANY OUTPUTS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTIFICIAL POETS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO ARTIFICIAL POETS FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) US$100.
Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.
13. Indemnification
To the extent permitted by law, you will indemnify, defend, and hold harmless Artificial Poets and its affiliates, officers, directors, employees, and agents from any third-party claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
14. Termination
You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, if required by law, if continuing to provide the Services to you becomes commercially impracticable, or for security reasons. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and these miscellaneous provisions — will survive.
15. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated through the Services or by email. The “Last updated” date above reflects the latest revision. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
16. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The exclusive jurisdiction and venue for any disputes is the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If you are a consumer in the EEA, the United Kingdom, or Switzerland, mandatory consumer-protection laws of your country of residence will not be affected by this section.
17. General
If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, financing, or sale of assets. These Terms constitute the entire agreement between you and Artificial Poets regarding the Services and supersede any prior agreements on the subject. There are no third-party beneficiaries.
18. Contact
For questions about these Terms:
- Email: legal@artificialpoets.com
- Postal: Artificial Poets, Inc. — mailing address available on request via email.